Terms & Conditions

Cancellation, Refunds, And Rebookings

We cannot make exceptions to this policy including but not limited to missed ferries and flights, an unexpected illness, or natural disasters. Discovery Sea Kayaks also reserves the right to cancel any trip at our discretion if the safety of staff or guests is a concern. In the event of cancellation, Discovery Sea Kayaks is not responsible for any loss of travel or lodging costs.

PLEASE NOTE CANCELLATIONS ARE VERY RARE

Cancellation requests must be in writing (email).

Bioluminescence Kayak Tours

We accept deposits or full payments for reservations of Bioluminescence Kayak Tours. If you choose to reserve with a 50% deposit see below for the final payment schedule.

Groups of 5 or fewer (Final payment due 31 days before the departure date. If reserving within 31 days, full payment is due at the time of reservation.)

• 60 or more days before the tour departure date, Full Refund.
• 31 – 59 days before the tour departure date, Loss of 50% Deposit or 50% of the Total Tour Cost.Whichever applies to your reservation.
• 0 – 30 days before the tour departure date, No Refund.
• No Shows will be subject to Full Charge.

Resell Option: Within 60 days, if we can resell your seats, we will submit a refund, less $50 per person plus tax

Groups of 6 or more (Final payment due 60 days before the departure date. If reserving within 60 days, full payment is due at the time of reservation.)

• 90 or more days before the tour departure date, Full Refund.
• 60 – 89 days before the tour departure date, Loss of 50% Deposit or 50% of the Total Tour Cost.Whichever applies to your reservation.
• 0 – 59 days before the tour departure date, No Refund.
• No Shows will be subject to Full Charge.

Resell Option: Within 90 days, if we can resell your seats, we will submit a refund, less $50 per person plus tax.

Rebooking Policy (Bioluminescence Kayak Tours)

• Groups of 5 or fewer can rebook 31 days or more before the tour departure date. A $20 rebooking fee per person plus tax will be applied.
• Groups of 6 or more can rebook 60 or more days before the tour departure date. A $20 rebooking fee per person plus tax will be applied

Multi-Day Explorer Kayak Tours 

We accept deposits or full payment for reservations of overnight kayak tours. If you choose to reserve with a 50% deposit, the final balance is due 60 days before the departure date.

• 90 or more days before the tour departure date, Full Refund, less $50 per person plus tax.
• 60 – 89 days before the tour departure date, Loss of 50% Deposit or 50% of the Total Tour Cost.Whichever applies to your reservation.
• 0 – 59 days before the tour departure date, No Refund.
• No Shows will be subject to Full Charge
• Cancellation requests must be in writing (email).

Medical Forms and Liability Release for Multi-Day Tours

Each multi-day participant is required to fully fill out liability release forms and medical forms. Forms must be received by Discovery Sea Kayaks 7 days before tour departure. Links to the forms will be in your confirmation email. If we do not receive forms we will proceed with trip preparations and cannot guarantee a meal plan in accordance with dietary restrictions.  

The cancellation policy is subject to change at any time.